Grid Sustainability Report: 2024 - 25

The FY 2024–25 Sustainability Report, inspired by (not necessarily compliant with) the GRI 2021 standards, outlines how Grid’s technology and operations contributed to environmental sustainability, operational efficiency, and climate action during the year.

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Smart Meters Under Integration

Over 12 million smart meters will be integrated with our solutions across 15+ utilities worldwide over the next 2-3 years, driving data-driven energy and water distribution across our existing projects.

Smart Streetlights Integration

Over 78,000 smart street lights have been installed over 8+ projects across India. These represent a
daily energy saving of 16.69 MWh, and a corresponding daily decrease of ~120 metric tons of CO2 as well.

Emissions
Avoided

Once contracted meters are brought online, an estimated 704,560 metric tons of CO2 emissions will
be prevented per year by eliminating energy waste – a direct climate action impact (average grid factor of ~0.716 tCO₂ per MWh)

Operational Improvements

Smart grid analytics and automations will help cut distribution loss rates by ~5% on average in project areas, and reduced outage durations by ~5.5% through faster response, enhancing reliability for millions of customers.

What our customers are saying

We have started seeing direct impact in our productivity since we implemented Grid. Troubleshooting problems in production lines is much simpler now and we have much greater visibility into our production metrics. Our people do not cook up stories for inefficiencies as everything is traceable now.

Harish Manmohan

General Manager

Celebrity Fashions Limited

Grid has exceeded our expectations in every way. The platform is powerful, intuitive, and incredibly efficient at handling our operational complexities. Whether it’s customizing reports or adapting to new requirements, Grid is always up to the task. Fantastic platform!

Mpilo

Metering Systems Manager

RSTE

Grid seamlessly fits in to ensure I am able to get the data from sites in the most efficient manner. The flexibility and support has been great!

Mr. Don Smith

Managing Director

Tempest Minerals

GRID has helped Hotel Polo Towers group to manage their assets and inventory through its simple, user-friendly yet dynamic application. Managing asset data have really been simple and it goes without saying that the technical support team members have done a tremendous job by providing quick and effective troubleshooting measures whenever required.

Anirban Chatterjee

IT Manager - Corporate

Hotel Polo Towers

Grid has been extremely helpful in changing the course of multiple operations, here at U-Solar. We started with one module for Materials Management, and have now adopted Grid for 3-4 more processes, all of which have been smooth and quick to implement.

Ms. Namrata

IT Admin

USolar

We assessed a lot of platforms and companies before going ahead with Grid. The turnaround time for implementation has been phenomenal with a direct impact on dealer engagement. We are looking to deploy Grid for a lot of our business functions and other group companies.

Mr. Rajneesh Singh

IT & SAP

Hop Electric

Grid is a game-changer. The possibilities are endless. Within a few months, Grid was powering the entire sampling and surveying processes

Mr. James Rogers

CEO

Longford Explorations

Grid has the potential to revolutionize how the mining industry works. It can help capture data across all processes with digitization on field and in the office which today is lost in paper and mobile apps. The opportunities are endless with automation and analytics-and with the quality of support and expertise Grid has, it is certainly going to change the game for mining companies.

Mr. Shishir Kumar Poddar

Executive Chairman & MD

Tirupati Graphite

Grid is incredibly useful for collecting, processing and analyzing our operational data, we love the flexibility and ease that Grid provides - if we have to change anything at all to accommodate for changing circumstances, Grid adapts very quickly. And making any modifications ourselves is a huge advantage!

Axit Jain

Head of Business Excellence, Planning & MIS

Polaris Smart Meters

Grid has helped us quite a lot for various smart metering use cases, we are constantly impressed by how fast and responsive the platform is - we can accommodate any workflow no matter how complicated it is, great job!

Pratik Naik

Head of Business Operations

Apraava

Using Grid to track drill program progress and day to day expenditures has allowed VR Resources to make better decisions more quickly. The highly customizable and elegant interface allows me to track and manage all aspects of our field work and it’s clear after just a few weeks that the possibilities are nearly endless. Cost tracking estimates were consistently within expected variance of invoices received giving me further confidence in managing agile drill programs. Further the development team and customer support have been top notch!

Mr. Justin J Daley

VP, Exploration

VR Resources

10x operational efficiency with a platform-driven approach.

Connect all your data

Grid Ops’ API first architecture makes integrations a piece of cake

70%

Faster go-live for WFM and SMOC use cases

65%

Reduction in software deployment & support resources

More efficient IT hardware usage

Frontline Operations Module

Digitize field operations & field service management with Grid Ops: capture geospatial data, track equipment, streamline reporting, and manage assets

Integration Layer

Align all utilities operations with Grid Ops: Integrate with existing utilities software, automate workflows, and improve decision-making with unified data

Querying & Reporting Engine

Create & run advanced queries on Grid Ops; Use our low-code SQL query builder to surface critical insights and schedule reports for export.

Visualisation Engine

Visualize smart meter consumption data and asset data dynamically: Grid Ops' vast array of customizable dashboard widgets and tools show you insights in real time.

Latest blogs

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Utilities

Expert Ops

Utility Metering Explained: A Comprehensive Guide for Modern Utilities

August 21, 2025

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Utilities

Thought Leadership

Smart Metering for Water Utilities: Cutting NRW Losses & Elevating Customer Experience

August 14, 2025

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Utilities

Expert Ops

Smart Metering 101: What Utility Leaders Need to Know

August 7, 2025

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Latest Case Studies

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Redefining Smart Meter SLA Monitoring with Grid’s SMOC

Utilities

Inspiration Gallery

Redefining Smart Meter SLA Monitoring with Grid’s SMOC

Explore how Grid’s SMOC enabled real time SLA tracking for a utility across 400,000 meters, monitor 19 million data points daily, automate workflows and more.

Learn more

Task Automation and Management with Grid’s BPM (Business Process Management) Solution

Utilities

Inspiration Gallery

Task Automation and Management with Grid’s BPM (Business Process Management) Solution

A utility enterprise automated their workflow management with Grid’s no-code BPM. Read on how they achieved seamless integration between systems, improving operational responsiveness and efficiency.

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Grid Sustainability Report: 2024 - 25

We see ourselves as enablers of transformation, delivering cutting-edge metering and operational intelligence solutions that help utilities reduce their environmental footprint while enhancing service reliability.