The Smart Metering Operations Center that turns AMI data into real‑time decisions
Grid SMOC is a standalone AI-enhanced Smart Metering Operations Center, built on a microservices architecture that ingests, visualizes and enables automation on data from every head‑end system, sensor and enterprise application connected to your network, giving you a single pane of glass for metering operations, field events and performance.
GridAI: Agentic Intelligence for Utility Teams
GridAI turns your smart meter data into smart action: with speed, accuracy, and autonomy
What GridAI Can Do:
Natural Language Queries
Auto-Build Reports & Dashboards
Built-in AI/ML Engine
Image Intelligence
Multilingual Copilot
GridAI brings speed, accuracy, and autonomy to every utility team—from field ops to analytics.
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Real‑Time Metering Operations
Meter Data Collection SLAs
Ensure your Meter Data is complete and accurate, with AI-enhanced curve smoothing for missing / corrupted data & automated alerts for SLA Monitoring.
Exception Management
Surface and fix exceptions automatically, with deep integrations and interoperability with existing software and systems.
Balances & Loss Management
Identify loss sources, from ailing infrastructure or theft. Automatically surface meters showing current draw without billing details, and interface with WFM systems to assign fixes.
Central Event Management
Stream high‑frequency data events from smart meters and other edge devices for simulation, automation and control.
Business Process Automation
Detailed workflows enable automated responses to data triggers. Send alerts, get approvals, assign work, all in the blink of an eye, without any human intervention needed.
Network Visibility & Control
Device Communication & Health
Manage and monitor the health of your network and its components, in real time.
Network Topology Mapping
Display all asset locations, status and connections directly on interactive maps, and add in data layers like outages and voltage heat‑maps.
Renewables & DER Integrations
Balance behind‑the‑meter PV, batteries and resources alongside traditional assets, across multicloud or hybrid deployments.
GIS-Based Asset Monitoring
Log every asset's exact location, track statuses and schedule maintenance, all on interactive map visualizations.
Intelligent Analytics & Optimisation
Consumption Monitoring
Get a real-time view of consumption, or track back to see historical patterns, as you need it. Slice and split the data any way you need to.
Reliability Indices
Surface key KPIs and ensure your infrastructure is robust, identifying weaknesses and potential failures by mapping asset reliability.
Fault & Fraid Prevention
Proactive monitoring for statistically significant changes in consumption allow for advanced fraud protection, while advanced signal processing allows soon-to-fail components to be identified.
Customer Segmentation & Intelligence
Customer Segmentation & Intelligence
Slice and compare consumer data by any number of variables including consumption data, location, or any other metric.
Onboarding Timeline
Step 1
Sandbox Enviroment
View a detailed demo and play around with Grid SMOC to get an idea of how it works.
Step 2
Workshop
Join us for a detailed workshop where we jointly identify key use cases and prioritize them
Step 3
Config & Setup
The shortest step here! We typically deploy new accounts in days.
Step 4
Admin Training
Grid utilizes a 'train the trainer' approach with detailed sessions for admin users.
Step 5
End User Training
Grid utilizes a 'train the trainer' approach with detailed sessions for admin users.
Why Utilities Choose Grid SMOC
Fast Time‑to‑Value
Deploy in days via our micro-services architecture.
Easy Customisation
Adapt forms, dashboards and rules without developers
Seamless Integrations
Connect HES, MDM, CIS, DMS, ERP and BI tools out of the box
Advanced Capabilities
AI‑powered forecasting, GIS visualisation, offline mode, and hyperscale cloud or on‑prem options
Proven Impact
19 Million
Data points managed and monitored every day
30%
Quicker response to breaches
20+
SLA KPIs tracked across SAT performance, billing profiles and command protocols
20%
Improvement in operational efficiency
400,000
Meters' data ingested into Grid SMOC
See How We Achieved This:
Read The Case Study
Ready to see how Grid SMOC can unlock the full potential of your AMI investment?
We hold ourselves to the highest privacy and security standards, and that’s why A+ Enterprises trust us
Robust Security and Compliance
Grid ensures your data is fully encrypted during storage and transmission. We are SOC 2 Type 2, ISO, and GDPR certified, adhering to the highest privacy and security standards.
