Agentic Intelligence For Utility Operations

Ask. Analyze. Act. Grid AI turns utility data into decisions and workflows, so teams can query in plain language, get explainable insights, and trigger actions across systems without hopping tools.

Talk to an expert

[data-wf-bgvideo-fallback-img] { display: none; } @media (prefers-reduced-motion: reduce) { [data-wf-bgvideo-fallback-img] { position: absolute; z-index: -100; display: inline-block; height: 100%; width: 100%; object-fit: cover; } }

Why Grid AI?

Unlike a chatbot or a static analytics layer, Grid AI is a data-aware agent built on the WorkOnGrid platform. It understands your operational context, asks clarifying questions, summarizes large datasets, and orchestrates follow-through across metering, billing, outage, CRM, and field operations.

Backed by a utility-grade data warehouse and integration engine, Grid AI learns from history and acts in the present, becoming the digital nervous system of your operations.

A graphic of a human figure standing in front of a command center's screens indicating GridAI's usefulness in a Utility Smart Operations Command Center (SMOC).

What Grid AI Does

A list of use cases that GridAI delivers for Utilities.

Natural Language Queries

Ask questions like “Show meters offline for 48+ hrs in Zone 3.” Grid AI understands entities: transformers, meters, feeders, consumers; and answers with context you can trust.

Auto-Build Reports & Dashboards

Describe the metric; GridAI maps the logic, shows you the plan, and builds only after you approve, so teams spend less time re-editing dashboards.

Anomaly & Theft Detection

Detect non-technical losses using interval data, tamper logs, and DT-level reconciliation from HES/MDM/SCADA: ranked, explainable, inspection-ready.

Image Intelligence

Validate meter photos and documents with trainable OCR; extract IDs, readings, fault types, and signatures into structured data.

Multilingual Copilot

Ask in English, Hindi, or regional languages; built with frontline adoption in mind, plus safe rollbacks for any automated changes.

High-Impact Use Cases

Revenue Protection (AT&C loss reduction)

DT vs. downstream reconciliation, tamper-event analytics, consumption anomaly detection, feeder loss heatmaps, and auto-generated inspection tickets.

Proven, explainable flags that speed recovery and reduce disputes.

Predictive Maintenance (Transformer health)

ML on interval readings, event frequency, and topology to forecast failure risk with 30/60/90-day horizons.

Uptime improvement potential of 15–20% and asset life extension 2–3 years when operationalized.

SLA & Non-Communication Monitoring

Baselines device expectations, tracks data receipt by profile, and alerts on breaches—reporting that ops and regulators can audit.

DT–Meter Mapping (without perfect records)

Correlate voltage dips and outage timestamps + location/topology cues to infer most-probable transformer connections.

OCR for Field & Back-Office

Read handwritten forms (e.g., installation/inspection reports), store structured outputs, and make them query-able in chat.

Built-in Copilots

QA & SQL Agent

“Show last 10 events for meter X,” “Find duplicates,” “Who updated this worksheet last Friday?”, with schema-aware queries.

Vision Agent

OCR + image validation for meter photos, bills, and on-site documents.

Utility SME Agent

Domain-trained prompts for metering, WFM, and SMOC patterns, so answers come with operational context.

Interoperability, Governance, & Trust

Graphic showing a man with a digital globe indicating a fully open and interoperable Grid managed by GridAI

Works with your stack

Grid AI talks to your HES/MDM, SCADA, WFM, CRM, GIS, and billing systems via API, file, or DB connectors.

Human-In-The-Loop

Every build/change runs through a plan → approval → execute flow; revert if needed.

Explainable Outputs

Every anomaly or recommendation includes “why,” with pointers to patterns, peer groups, or events.

Outcomes You Can Measure

Fast Time‑to‑Value

Faster investigations (minutes, not days) with natural language and pre-modeled joins.

Deep Insights, High Efficiency

Reduced losses via targeted, explainable theft detection at feeder and consumer levels.

AI-Powered Ops

Higher reliability and optimized O&M via predictive maintenance workflows.

We hold ourselves to the highest privacy and security standards, and that’s why A+ Enterprises trust us

Robust Security and Compliance

Grid ensures your data is fully encrypted during storage and transmission. We are SOC 2 Type 2, ISO, and GDPR certified, adhering to the highest privacy and security standards.

Reliable and Scalable Infrastructure

Reduce downtime by bringing in realiability & durability to your operations with Grid's auto-scaling setup.

Comprehensive Product Security

Grid has in-built revision history, access management, and meticulously designed permission controls.

Exceptional Support and Resource Efficiency

Our onboarding and customer success teams are always available to help you maximize Grid’s potential.

Cloud and Mobile First

Work offline and sync data to the cloud when internet access is available, using our mobile-first approach.