USE CASE

AI-Powered Revenue Assurance

Detect, prevent, and recover revenue leakage by combining AMI data, billing, collections, and network context into a closed-loop revenue protection program.

What Does Grid’s AI-Powered Revenue Assurance Do?

Grid’s Revenue Assurance capability continuously ingests AMI, billing, collection, and network data to:

Find Leaks

Detect and prevent revenue leaks at consumer, transformer, and feeder levels.

Prevent Anomalies

Identify theft, tampering, under-billing, and abnormal consumption patterns early.

Improve Billing

Eliminate zero/estimated billing and improve billing accuracy.

Optimize Collections

Improve collection efficiency and reduce outstanding dues.

Intelligent Prioritization

Split technical vs commercial losses to focus field effort where it matters most.
Download The Datasheet
Electric watt-hour meter mounted on a wooden post showing a reading of 11802 kWh with a digital risk assessment dashboard below displaying medium, high, and low risk consumers and a map with colored markers.

What Does Grid's AI-Powered
Revenue Assurance Track?

Grid Revenue Assurance uses existing AMI and enterprise systems. No new field hardware is required. It pulls together:
Engineer wearing white hard hat and safety glasses using tablet in control room with digital dashboard showing revenue recovery statistics and a map with tickets.

Meter Measurements

Interval energy (kWh), demand, power factor, load curves.

Meter Events

Tamper flags (terminal open, neutral disturbance, reverse flow, magnetic interference, etc.)

Billing & Collections Data

Bill generation, billed units, tariffs, payment status, ageing, disconnection/reconnection logs.

Network Context

Consumer category, sanctioned load, DT–consumer mapping, prepaid/postpaid flag, feeder and DT meters.

Energy Accounting Inputs

Feeder input energy, DT meters, aggregated consumption at different network levels.
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What Is The Revenue Assurance Measurement Index (RAMI)?

RAMI is a composite score per consumer, DT, and feeder. RAMI provides a single, comparable signal for ranking risk, focusing field teams, and tracking improvement after interventions, that combines:

Measurement Accuracy

Zero/low bills, skipped reads, abnormal patterns.

Tamper & Theft Signals

Events, suspicious drops, usage anomalies.

Billing & Collection Integrity

Accuracy and timeliness of billing and payments.

Technical vs Commercial Loss Context

Local loss patterns from energy balancing.
Download The Datasheet
Engineer in a blue hard hat communicates via walkie-talkie while monitoring control system diagrams on dual computer screens.

Why Does Revenue Assurance Matter?

Using Grid's AI-Powered Revenue Assurance can move the needle on important business metrics to unlock hidden value and surface inefficiencies. Find insights in a variety of business areas:
Electrical transformer and power lines at an outdoor electrical substation under a blue sky.

AT&C loss reduction

Systematically plug commercial leaks where energy is delivered but not billed or collected.

Theft & tamper detection

Surface high-risk consumers, DTs, and feeders using objective, data-driven risk scores.

Billing integrity & fairness

Reduce zero/estimated bills, incorrect tariffs, and missed readings; show fairness to regulators and consumers.

Collection efficiency

Prioritize collection and disconnection/reconnection actions where the impact is highest.

Better cashflow

Improve billed-to-collected ratio and reduce outstanding dues and write-offs.
Download The Datasheet

The Future Of Revenue Assurance: Agentic AI

Grid’s next phase is Agentic AI: policy-guided agents that monitor, decide, and act with human-in-the-loop control.

Daily autonomous checks (RAMI-first)

Scheduled reviews (e.g., daily at 06:00) on RAMI scores, tamper density, zero-billing anomalies, collection ageing, and high-loss feeders/DTs.

Built Secure For Utilities

AI-generated queues help different teams focus on what matters: suspected fraud cases for revenue protection, repeat errors for billing, and incorrect routes for operations.

Action automation & closed loop

Auto-create inspection and recovery work orders with recommended actions (site visit, meter test, tariff correction, disconnection/reconnection, etc).

Self-tuning policies

Continuous learning from outcomes to recalibrate risk weights and SLAs without code changes, with full audit trails.

Multi-agent workflows

Individual Agents monitor emerging trends and suspicious behaviour, answer questions, auto-build dashboards, and manages BPMN-style orchestration.
Grid AI brings speed, accuracy, and autonomy to every team involved in meter reading and billing.
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Why Do Utilities Choose Grid for
Revenue Assurance?

Built on data you already have

Grid connects to AMI/MDM, billing, collections, and network topology systems via standard APIs, files, or DB connectors, so you can start identifying leakage using existing data flows instead of new infrastructure projects.

RAMI: one score to focus effort

The Revenue Assurance Measurement Index (RAMI) condenses multiple signals and patterns into a single score per consumer, making it easy to rank risk and direct field teams where impact is highest.

Higher hit-rate inspections, not random patrols

Unsupervised and semi-supervised clustering highlights suspicious behaviour and high-risk pockets, so inspections, theft drives, and audits are guided by data, not gut feel.

Fast, low-friction pilots

With just 2–3 months of AMI, billing, and collections data, Grid can run a data-only assessment to find addressable leakage and outline expected improvement, letting utilities validate impact before scaling.

Ready to see how AI-Powered Revenue Assurance  would work on your network?

We hold ourselves to the highest privacy and security standards, and that’s why Utilities trust us

Robust Security and Compliance

Grid ensures your data is fully encrypted during storage and transmission. We are SOC 2 Type 2, ISO, and GDPR certified, adhering to the highest privacy and security standards.

Reliable and Scalable Infrastructure

Reduce downtime by bringing in realiability & durability to your operations with Grid's auto-scaling setup.

Comprehensive Product Security

Grid has in-built revision history, access management, and meticulously designed permission controls.

Exceptional Support and Resource Efficiency

Our onboarding and customer success teams are always available to help you maximize Grid’s potential.

Cloud and Mobile First

Work offline and sync data to the cloud when internet access is available, using our mobile-first approach.