A Utility worker uses Grid Ops to enter data from a remote job site in the field.

Seamless Work Assignment for Field Teams

Instant Job Assignments

Dispatch tasks to teams in seconds.

Live Progress Tracking

Monitor tickets, project milestones, and workforce performance.

Dependency Management

Automatically identify blockers and dependencies so you can remove bottlenecks before they escalate.

Smart Prioritization

Sort tasks by urgency, impact, or budget.

Customizable Workflow

Use your pre-existing internal structures, approval processes, and compliance workflows.

Actionable Insights with Real-Time Analytics & Reporting

Comprehensive Dashboards

Monitor everything from job progress and workforce utilization to compliance metrics, all in one place.

Customizable Reports

Generate scheduled or ad-hoc reports tailored for different roles—executives, team leads, or field personnel.

Deep Integrations

Merge data from MDM, HES, or IoT sensors to enrich your analytics.

Performance Benchmarking

Evaluate team performance, highlight high achievers, and pinpoint training needs.

Swiftly Address Unplanned Jobs & Service Requests

Instant Incident Creation

Field crews, call center agents, or even customers can initiate new requests in seconds.

Real-Time Alerts

Configurable triggers notify supervisors about critical or urgent issues, expediting the response process.

Automated Workflows

Launch immediate site visits, resource allocation, and escalation procedures with no manual bottlenecks.

On-the-Go Mobile App

Field workers can submit incident details: photos, notes, and location data, in real time, even offline.

Regulatory Compliance

Complete logs of incident timelines, work histories, and actions taken, for audit and compliance.

Optimize Your Teams with Skills & Certification Tracking

Certification Tracking

Keep tabs on license expirations, safety training milestones, and compliance requirements.

Skill-Based Assignments

Assign the right person to the right job by matching technician skill sets with task complexity.

Role-Based Access

Ensure each stakeholder—HR, supervisors, or executives—sees only the relevant information.

Streamline Your Subcontractor Management

Unified Portal

Provide subcontractors with controlled access to job tickets, project timelines, and asset information.

Clear Deliverables

Define and track service-level agreements, deadlines, and quality standards to ensure accountability.

Real-Time Integration

Subcontractors can update progress, attach evidences, & send job completion proofs instantly.

Performance Evaluation

Compare subcontractors by job completion rates, issue resolution times, and customer feedback.

Key Features

Powerful Integration Layer

Seamlessly connect GridOps with existing systems (EAM, CRM, ADMS) and handle meter data from IoT devices.

Smart Automation Options

Autogenerate unplanned work tickets, escalate critical jobs, and schedule reports for workforce KPIs.

Dashboards & Data Visualization

Create live dashboards to track project progress, workforce performance, resource allocation, and safety compliance.

Security & Certification

SOC 2 Type 2, ISO, and GDPR certifications ensure compliance and data integrity.

10x your operational efficiency with a platform-driven approach.

Connect all your data

Grid Ops’ API first architecture makes integrations a piece of cake

70%
Faster go-live for WFM and SMOC use cases
65%
Reduction in software deployment & support resources
3X
More efficient IT hardware usage

What our customers are saying

We have started seeing direct impact in our productivity since we implemented Grid. Troubleshooting problems in production lines is much simpler now and we have much greater visibility into our production metrics. Our people do not cook up stories for inefficiencies as everything is traceable now.

Harish Manmohan
Harish Manmohan
General Manager
Celebrity Fashions Limited

Grid has exceeded our expectations in every way. The platform is powerful, intuitive, and incredibly efficient at handling our operational complexities. Whether it’s customizing reports or adapting to new requirements, Grid is always up to the task. Fantastic platform!

Mpilo
Mpilo
Metering Systems Manager
RSTE

Grid seamlessly fits in to ensure I am able to get the data from sites in the most efficient manner. The flexibility and support has been great!

Mr. Don Smith
Mr. Don Smith
Managing Director
Tempest Minerals

GRID has helped Hotel Polo Towers group to manage their assets and inventory through its simple, user-friendly yet dynamic application. Managing asset data have really been simple and it goes without saying that the technical support team members have done a tremendous job by providing quick and effective troubleshooting measures whenever required.

Anirban Chatterjee
Anirban Chatterjee
IT Manager - Corporate
Hotel Polo Towers

Grid has been extremely helpful in changing the course of multiple operations, here at U-Solar. We started with one module for Materials Management, and have now adopted Grid for 3-4 more processes, all of which have been smooth and quick to implement.

Ms. Namrata
Ms. Namrata
IT Admin
USolar

We assessed a lot of platforms and companies before going ahead with Grid. The turnaround time for implementation has been phenomenal with a direct impact on dealer engagement. We are looking to deploy Grid for a lot of our business functions and other group companies.

Mr. Rajneesh Singh
Mr. Rajneesh Singh
IT & SAP
Hop Electric

Grid is a game-changer. The possibilities are endless. Within a few months, Grid was powering the entire sampling and surveying processes

Mr. James Rogers
Mr. James Rogers
CEO
Longford Explorations

Grid has the potential to revolutionize how the mining industry works. It can help capture data across all processes with digitization on field and in the office which today is lost in paper and mobile apps. The opportunities are endless with automation and analytics-and with the quality of support and expertise Grid has, it is certainly going to change the game for mining companies.

Mr. Shishir Kumar Poddar
Mr. Shishir Kumar Poddar
Executive Chairman & MD
Tirupati Graphite

Grid is incredibly useful for collecting, processing and analyzing our operational data, we love the flexibility and ease that Grid provides - if we have to change anything at all to accommodate for changing circumstances, Grid adapts very quickly. And making any modifications ourselves is a huge advantage!

Axit Jain
Axit Jain
Head of Business Excellence, Planning & MIS
Polaris Smart Meters

Grid has helped us quite a lot for various smart metering use cases, we are constantly impressed by how fast and responsive the platform is - we can accommodate any workflow no matter how complicated it is, great job!

Pratik Naik
Pratik Naik
Head of Business Operations
Apraava

Using Grid to track drill program progress and day to day expenditures has allowed VR Resources to make better decisions more quickly. The highly customizable and elegant interface allows me to track and manage all aspects of our field work and it’s clear after just a few weeks that the possibilities are nearly endless. Cost tracking estimates were consistently within expected variance of invoices received giving me further confidence in managing agile drill programs. Further the development team and customer support have been top notch!

Mr. Justin J Daley
Mr. Justin J Daley
VP, Exploration
VR Resources

Why Choose Grid?

Fast Implementation

Rapid Deployment: Launch in days, not months.
Minimal Disruption: Integrate seamlessly with your existing systems.
Rapid Change Management: Make workflow adjustments easily without requiring extensive IT resources.

Easy Customization

Flexible Workflows: Tailor tasks, approvals, and team structures to fit your operational demands.
Role-Based Access:
Provide each user type (managers, field techs, subcontractors) with the data they need.
Tailored Dashboards:
Create specialized dashboards to simplify decision-making for every role.

Seamless Integrations

Connect Existing Systems: API-first approach to tie in MDM/HES, ERP, and more.
Future-Ready:
Built-in IoT and advanced sensor data integrations expand as your utility grows.
Extend Capability: Integrate data streams and build custom automations without writing code.

Advanced Capabilities

GIS Mapping: Route optimization, resource planning, and risk analysis through location-based data.
Offline Mode:
Field crews can capture and sync data later, maintaining productivity in remote regions.
Scalable Cloud Environment: Handle more users and data or opt for private cloud/on-prem for extra security.

Latest blogs

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From Illumination to Insight: The Role of Smart Street Lighting in Driving Operational Efficiency

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Latest Case Studies

Workforce Management with Grid
Utilities
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Workforce Management with Grid

Grid's no-code workforce management solution was utilized by a utility to address existing concerns in task scheduling, resource allocation, service delivery and more. Read on to find out.

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Real-Time Analytics and Custom Reporting for a European Utility
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Real-Time Analytics and Custom Reporting for a European Utility

Explore how Grid enabled a leading utility to overcome its data management and warehousing challenges, with a custom reporting engine for greater scalability and real-time monitoring.

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Chat with our Utilities’ expert to understand how 100+ stakeholders like you, use Grid to bring in operational rigour and excellency internally.