This decade has seen a marked increase among businesses adopting digitization, to make their operations faster, leaner, and more efficient. While this represents a welcome shift away from reliance on manual methods of data capture and analysis, most companies also find it difficult to choose the right software for their needs. This results in lots of businesses wasting time trying and testing products that don't work for them.
Every day, we receive numerous questions from prospects that highlight the uncertainties that companies have, specifically about how to evaluate Grid. We value their candor in asking about Grid's offerings, so we've compiled a list of typical objections our sales teams encounter when operations teams decide against using Grid.
"I'm concerned about the security of my data"
Uncertainty about data security is incredibly valid, and migrating to a new service might have a chance to make your data vulnerable, so this is a great question to ask! Data security on Grid is a critical aspect that we take seriously, as our platform is specifically built to handle all the information of our users. We protect the integrity of our client's data through a combination of technical, administrative, and physical measures. This includes using database encryption and REST API security during transfer, implementing access controls and authentication mechanisms, and conducting regular security audits and vulnerability assessments. Grid is also SOC 2 compliant, which indicates a high level of information security and defense against any kind of cyber attack or breach, along with ensuring the availability of multiple servers that drastically reduce downtime.
"Okay, but where is the data stored and who owns it?"
All of our databases are stored on the AWS Virtual Private Cloud local network, and cannot be accessed by an external unauthorized individual. Every customer's data is owned by them and them alone, and we only manage data storage for our clients, not ownership. For your convenience, we also provide API packages where the platform can be deployed on your own cloud servers. Grid also facilitates integration with SQL databases where data can flow from Grid to your company's existing SQL databases.
Prospective clients are also curious about what happens in the case of contract termination or subscription cancellation. In such circumstances, though access to the platform is no longer available (just like any other subscription model) users can always back up the data quite easily and migrate it to any other platform. This can be done at any time.
"I'm not clear about how Grid would integrate into the business"
Grid thrives on accessibility, and is rated 9/10 for ease of use and setup by leading software reviewer G2. Grid has been designed to integrate all your business workflows with just a few clicks. Everything from the automatic creation of your profile after signing up, to downloading and installing the application from the Play Store/App Store, to setting up business users and permissions without writing a single line of code, happens in a matter of minutes.
Grid doesn't cause any disruptions to your existing tech stack and only requires access to read your data, after which all of it can be migrated to Grid's servers. All the user data in bulk can be instantly tabulated once the structure is defined, and is then ready in the application worksheets to view and use for analytics generation.
"Is the platform implementation flexible as per my business needs?"
Grid is as flexible as you want it to be. Grid's no code roots provide you with a package that combines development and on-boarding services for implementation, database creation, and single-click plug-and-play templates for various essential processes that digitize entire workflows, no matter how complex or unique.
Grid also has a built-in automated analytics and reports generation system, so you can use it as a one-stop-shop for all of your business needs and do not need to rely on any additional services for insights. For businesses that require templates, they come pre-installed in your new Grid account and can be easily customized to any extent.
"How would Grid fit into our product lifecycle?"
Grid fits seamlessly into your existing tech stack and product lifecycle, like the final piece of the puzzle that brings it all together. Our platform has been designed to play an integral role in the product life-cycle as it empowers all kinds of businesses to digitize and streamline multiple operations involved in product development, production, and delivery.
- Procurement: Grid accelerates the procurement of materials and supplies by tracking inventory levels, managing suppliers, and automating purchase requisitions and orders, in real time.
- Production: Regardless of industry, our product digitizes your entire production line, including all sub-processes. It can manage several key workflows for you end-to-end, including monitoring quality control, ensuring workplace regulations and compliance, managing resource utilization, and tracking production timelines and progress. With this businesses can be assured that their production is running smoothly and proactively identify any potential issues that need to be addressed.
- Logistics: Finally, businesses can digitize their logistics and delivery operations via Grid. You can track shipments, manage outgoing inventory, and automate the delivery process, which can significantly reduce losses and customer complaints.
"Why should I opt for Grid over user-ready products like MXDeposit?"
Our industry-tested templates are very similar to Software As A Service (SaaS) products like MXDeposit. However, while products like MXDeposit are used for only specific use cases, Grid enables you to digitize a huge variety of processes - literally anything you can think of - on a unified platform. There's also an integrated dashboarding engine to monitor your business' progress. This means there's zero hassle involving integrations, data transfers, and process management across multiple applications.
Businesses use Grid for digitizing workforce management, workplace compliance and regulations, asset management, accounting systems, IoT integrated centers, production planning, quality control, and much more. Our technology enables you to create multiple applications handling all of these processes seamlessly in a single account. Any kind of process that involves the collection and handling of data can be onboarded onto Grid for real-time management, visibility, and analysis.