Hop Electric's No-code MES | Value Chain Transformation

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With Grid, Hop Electric has digitalized its Manufacturing, Quality Control, and Dealership Management System (DMS) processes in less than 1.5 months. As a result, HE has accelerated production and distribution for the Indian EVmarket while reducing quality issues by 40%.

Grid has also enhanced Hop’s Manufacturing Planning by 30% with centralized DMS that gives 100% real-time visibility into market demand.

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Hop Electric At A Glance

• 200+ Users
• 150+ Dealers
• 10,000+ Vehicles Manufactured

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Timeline

How did Grid & Longford Exploration collaboration come about?

Grid and Hop Electric first partnered in March 2021 to:

1. Expedite the growth of Hop’s New Energy Mobility Ecosystem

2. Setup a Dealership Management System for efficient Market Expansion

3. Digitize Quality Assurance Model for smooth nationwide deliveries

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Snapshot

Who’s using Grid @ Hop and how?

Before Grid

Reliance on legacy and outdated solutions that resulted in:

• Productivity Loss

• Data Mismanagement

• Lack of Visibility in Distribution

Grid combines and makes available all those different functionalities in a single powerful and flexible tool:

MS Excel / Google Sheets

Usage:

• Non-standardized data collected from multiple sources

• Manual collation on Excel by MIS Teams

• Sheets forwarded to Project Heads for final check and commissioning.
Issues:

• Lack of Data Synchronization and Version Control in MS Excel

• Time-consuming and prone to input errors

• Difficulty in Progress Tracking

Standalone Custom built CCMS

Usage: Orders placed by dealers are done via WhatsApp, Phone-calls, etc.
Issues:

• Broken Order Placement channel with Dealers

• Frequent disruptions, delays, and errors

• No Automated Tracking System for Insight and Visibility

• Mismanagement of multiplecommunication channels

Paper Logs

Usage:

• Data Collection along production line on paper

• MIS Team conducts Data Transfer from paper to computer

• Transferred data stored in decentralized Excel sheets
Issues:

• Critically prone to input errors

• Zero standardization of data

• Data misreporting renders new-age tech’s efficiency useless

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Operations @ Hop Electric Powered By Grid

Production Readiness Assessment

• Vehicle Assembly Tracking System along the Production Line

• QR code assigned to every component and chassis

Key Benefits

• Standardized Data collection

• Real time view of project status

Post Assembly Vehicle Quality Control

• Digitized quality checklists to ensure manufacturing consistency

• Faultless delivery management system for vehicles

• Automated QC reporting for chassis to ensure proper inspections

Key Benefits

• Reduction in quality complaints

• Zero product recall

• Seamless vehicle delivery

Dealer Registration

• Smooth 4-step Onboarding workflow for new dealers

• Automatic Dealer-Code Assignment and KYC Completion

• Library Creation and Management of legal documents and agreements

Key Benefits

• Single source of truth for zonal dealership network

• Standardization in nationwide dealership set-up and operations

• Centralized dealer database for accurate sales insights

Order Management and Inventory

• End-to-end Purchase Order issue setup for Dealer-to-Hop

• Systematic Vehicle Dispatching by Factory Managers

• Invoice Creation and Tracking

• GRN flow management and QC Ticketing System

• Inventory Tracking across Value chain

Key Benefits

• Dealer-level performance dashboards to track sales targets

• Automated PO and Approval Channel b/w dealers and Zonal Managers

• Smoother logistics planning wrt demand

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How Hop Electric uses Grid

Dealership Management System

• Standardized Onboarding and Operations workflow for new dealerships

• Library Creation and Management of legal documents and agreements

• Automated Purchase Order and Approval Channel b/w Dealers and Zonal Managers

• Customizable dealership performance dashboards and reports

• GRN flow management along with a centralized QC Ticketing system

• Proactive Manufacturing Planning wrt Market Demand

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• Step 01: 4-Step Onboarding process with automated dealer-code assignment, KYC completion, and documentation generation.
• Step 02: Creation of Purchase Orders on Grid sent to Zonal Sales Managers for quantity approval.
• Step 03: DMS dashboards provide 100% visibility into dealership sales and targets.
• Step 04: As a result, Manufacturing + Logistics Planning turns increasingly efficient.

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Post Assembly Quality Control

• Real-time recording of Progress and Product Quality.

• Zero data misreporting due to digitized Quality Checklist and Assurance modules.

• User-friendly mobile framework ensures data can be shared from anywhere anytime.

• Automated QC reporting for chassis consistency.

• Hassle-free Vehicle Dispatchment post-inspection

• Step 01: Meticulous inspection using Grid’s digitized checklists with centralized monitoring by QC managers.
• Step 02: Vehicles approved for delivery to zonal dealerships post-inspection.
• Step 03: As a result, quality complaints from dealers were reduced by 40%.