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Grid Security Manual

Last Updated: July 30, 2020

Grid is a no code platform to create workflows and data management apps with ease. It was founded with the belief that software should adapt to your people and processes and not the other way around. Siloed data systems, scalability issues on legacy setups and broken information flow are some of the challenges we aim to solve using Grid. The modularity of Grid enables users to customize and design solutions for varied organizational and individual needs. Given the huge role played by data in the application, earning and keeping the trust of our users is our top priority, so we hold ourselves to the highest privacy and security standards.

Network and System Security

When you visit the Grid website or use one of the Grid apps, the transmission of information between your device and our servers is protected using 256-bit TLS encryption. At rest, Grid encrypts all media files stored on AWS S3 using AES-256. Grid uses AWS RDS for data storage located in India, that are SOC, PCI and ISO certified. These data centers have round-the-clock security, automatic fire detection and suppression, fully redundant power systems, and strict controls for physical access.

Service Reliability and Durability

Grid utilizes industry-leading Amazon Web Services (AWS) hosting infrastructure with all services in the Mumbai Region. Backups and snapshots are geo-redundantly replicated across multiple availability zones for data durability on a daily basis. Grid maintains business continuity and disaster recovery plans. Components of the same include state of the art Auto Scaling and Load Balancing setup for its services across the globe. Grid implements extensive service monitoring, and our operations team is on call 24x7x365.

Product Security

Within the Grid product, user permissions can be managed at the worksheet level or the column level. These permissions allow you to control who you share a worksheet or column with and whether they can modify/view the worksheets or columns that you’ve shared with them. Grid also enables restricted access to deletion of data with a password based approval mechanism. Grid also provides record-level revision history that shows a visual activity feed of the changes made to each record.

Application Security

As part of the software development process, code and configuration changes are thoroughly reviewed. Before being deployed, these changes are tested during the quality assurance process to help ensure a consistent experience across all devices, platforms, and browsers that are supported by Grid. Best software testing practices such as unit and regression testing exercises are carried on before any major or minor releases. Grid also maintains separate production, testing and development environments.

Data Privacy and Portability

Your data is yours. Grid does not sell or rent any customer information or information provided to the service. For more information, please review our Privacy Policy . Grid is fully compliant with the General Data Protection Regulation ("GDPR"). At any time, you may export data from Grid to CSV files or delete your entire data from Grid forever.

Contact Us

If you have questions about our product features, please contact us at support@workongrid.com