How to Make the Most of Your Smart Meter Data: Key Metrics to Monitor

By
Mridupawan Bharali
July 18, 2024
5 mins to read
KPIs to keep in mind when evaluating smart meter data

Smart meters bring in a host of additional benefits when compared to traditional meters. With features like real-time data into energy consumption, insights into usage patterns and the ability to communicate usage parameters remotely, it is not surprising seeing their increased penetration in the last decade. The North American region has already seen an impressive 77% adoption rate by the end of 2024. However, it is important to note that smart meters generate vast amounts of data every passing minute, and simply collecting this data is not enough. Utilities must tap into the information derived via smart meters, make sense of the data so as tackle potential bottlenecks and optimize existing processes. 

In this blog, we will explore the KPIs utilities must keep in mind so as to obtain maximum benefits from their smart meter data. 

Understanding smart meter data 

As the smart grid revolution continues to soar, the role of smart meters is bound to become increasingly more crucial. Before we understand the advantages that these innovative solutions offer, we need to understand processes involved in the collection, transmission and storage of meter data. 

What is the frequency of the data collection process? 

Smart meters can collect and transmit information ranging from every 15 minutes to one hour. In contrast, traditional meters can record total consumption data either on a monthly or bi-monthly basis. Each smart meter is equipped with digital metering devices (sensors) that can measure the consumption of water, gas or electricity.  For instance, when measuring electricity consumption, sensors can measure the current and voltage flowing through electrical circuits. 

How do smart meters transmit data? 

As the data from meters are shared digitally to service providers, it saves hundreds of hours which is erstwhile spent on manually reading meters. For data transmission, these meters are equipped with communication modules such as Radio Frequency, cellular, WiFi, etc. Since the data is transmitted in a digital format, the utility service provider can use it to provide basic insights into energy consumption for consumers. Additionally, electricity companies can analyze your data and present it in the form of bars and graphs, highlighting your energy consumption over different time periods. 

Real-time smart meter data provides a host of advantages for companies looking to carve a niche in the smart grid revolution. In the next section, let us explore the metrics to keep in mind when evaluating smart meter data.

Unlocking the True Potential of Smart Meter Data: Key Metrics to Monitor

Smart meters generate a vast amount of data, and all that in near real-time, which has proved to be an insurmountable asset for energy providers and consumers alike. Having energy KPIs or metrics can help energy providers optimize their strategies to reach their goals faster. 

If you’re an utilities provider, we have listed below essential metrics to keep in mind so as to realize the full potential of smart meter data. 

Identifying Peak Demand Periods with Precision

Compared to traditional meters, smart meters capture data at much faster frequencies, at 15 minutes or even less. More importantly, they provide a granular view of energy usage or consumption practices over a certain time period. By analyzing real-time data, utility providers can single out periods with high energy demands and develop strategies to make use of their resources better. Leveraging this information, companies can create demand response programs for consumers, for instance, offering them incentives to lower energy consumption during these peak periods. 

Grid Management 

Utilities can leverage smart meter data to map out accurate forecasts for energy demand. In this manner, they can plan better for energy generation, transmission and distribution. Energy providers can also compare real-time smart meter data across different parts of the grid, identifying possibilities of power outage even before they occur. Additionally, these smart meters have the ability to map out the exact location where these outages occurred, resulting in a faster restoration process. With smart meter insights at their disposal, utilities can make informed decisions regarding grid maintenance, or load balancing, thus, improving reliability. 

Total Voltage Events in Consumers

Smart meters can report voltage-related events at customer locations, such as voltage sags/swells. Using this information, utilities can monitor the cumulative voltage events that have occurred across the grid. By analyzing trends in voltage-related incidents, they can single out feeders, DTs (distribution transformer) or line sections that require upgrade or maintenance. The data from smart meters also provide insights into the average voltage levels reported by consumers under each distribution transformer. By identifying DTs that are reporting average voltage levels outside the acceptable range, utilities can schedule on-site maintenance, inspection, tap changes, etc. 

Status and Quality Measurement of the AMI

A successful smart meter program is heavily dependent on the performance of the AMI and communication network. This includes monitoring certain metrics that help utilities maintain a pulse on the AMI health. 

Firstly, utilities need to analyze the time taken to establish initial communication after the installation of each smart meter. Secondly, they need to monitor and record the first gasp event received from each smart meter. This is critical to identify any potential network coverage gaps or communication issues. Utilities also need to closely keep track of the first successful reading communicated from each meter. Here, by analyzing the time taken by meters to report readings after installation can help utilities optimize their data collection process. 

Meter Readings and Billing

A key feature of implementing smart meters is their ability to generate accurate and error-free billing for energy consumption data. By following certain metrics, energy providers can ensure that the billing information is 100% accurate. 

Utilities need to keep track of the percentage of load and daily profile received. This means monitoring the percentage of meters reporting hourly load profile as well as daily consumption data. Additionally, they need to identify the share of meters that are reporting consumption data, .ie., tracking the percentage of meters providing billing period usage data. In this way, utilities can tackle any issues meters that are not reporting complete billing period data, resulting in an accurate and timely billing process. 

The success of smart meters in ensuring a smooth billing experience has been profound. As per a study conducted during a smart meter project across six Indian states 50% of customers reported improved billing accuracy after making the transition to smart meters.  

Enhanced Customer Experience  

After the installation of smart meters, consumers can access their energy usage data, or even the amount of electricity their household is using via an In -Home Display (IHD). In this way, smart meter data empowers consumers to make data-driven decisions that improves efficiency and conserves energy better. The notable aspect is that it allows utility providers to create personalized energy-saving practices and recommendations for each consumer. 

With real-time visibility in the meter data, companies can also draft dynamic pricing models that incentivize consumers and optimize their energy consumption process. A study reveals that smart meter installations resulted in a 3.4% increase in electricity savings.

Unlocking New Possibilities with Smart Meter Data: What the Future Holds? 

By keeping a close eye on the above metrics, utility players can make the most out of the valuable resource that is smart meter data. This data-driven approach empowers them with added capabilities to optimize their grid operations, improve energy efficiency and deliver a positive customer experience. As the popularity and adoption of smart meters continues to grow, the ability to derive meaningful insights from this data will in fact be a critical differentiator. 

Connect with us and learn how you can transform your smart meter data into a strategic asset.

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